Programs & Services
The Programs and Services of the California Hospice Foundation are designed to improve access to quality hospice and palliative care services through research, education and public awareness.
- Provide telephone information/referral and loving support for individuals and their families at one of the most difficult times in life.
- Develop, and encourage programs for professionals, that advance high quality end-of-life care.
- Develop and distribute comprehensive educational materials to insure that individuals and their families are prepared for the choices that come with end of life.
- Offer programs for the general public that enhance awareness and understanding of hospice and palliative care.
- Generate interest in and funding for new programs that assist vulnerable populations with access to hospice and palliative care.
- Engage in research that clarifies systems and demonstrates the effectiveness of hospice and palliative care to reduce pain, manage symptoms and illicit positive patient and family satisfaction.
- Embrace collaboration and know that through community partnerships we can truly effect change.
Information & Referral
Our toll free Information and Referral Service provides assistance to thousands of callers each year from throughout the nation. We are an official referral source for the Centers for Medicare and Medicaid, on hospice information. We provide information on end-of-life care, about hospice, what hospice is and is not, coverage, types of services, reimbursement, support for caregivers, eligibility for hospice, Advance Directives and the new POLST form. We assist individuals and their families in finding a hospice program, facilitate complaints, and problem solve on a case-by-case basis.
Make A Complaint
If you have a complaint about the hospice service you are currently receiving we recommend:
- Talking to your care giving staff to determine if they can resolve the issue.
- Speaking to the Director of the current program and determine if your issues can be resolved.
If the complaint is such that resolution is not forthcoming contact your local County Health Department (pdf) and file a formal complaint.